While we strive to ship out every order in 2-3 business days, please note there may be minor delays.
We offer free worldwide shipping for all orders over USD150.
For orders under USD150, the following shipping costs apply:
Asia and Oceania: USD20 (or equivalent in your currency)
Other countries: USD30 (or equivalent in your currency)
We use world-class courier companies like EMS, FedEx and DHL to ship products.
Our customers typically receive their orders within 4-6 days of shipping. For more detailed estimated shipping days, please refer to the table below.
|Area/Region||Estimated Shipping Days|
|Most East Asian countries and North America||4-5 days|
|Rest of World||5-6 days|
*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.
We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.
For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at email@example.com. You can also chat with us live or leave us your email and a message in the “Chat with us” button found at the bottom left-hand side of the page.
Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request for additional information or fees. We will do our best to assist you with any customs issues. Just reach out to us! For more information please refer to our Terms & Conditions.
We regret to inform our customers that ACE.,Co.Ltd. is unable to ship to the locations below at this time.
- North Korea
- Sudan/South Sudan