Shipping

 

COVID-19 update

While we strive to ship out every order in 2-3 business days, please note there may be minor delays.

We offer free worldwide shipping for all orders over
United States: USD160
Australia: AUD240
Canada: CAD215
Indonesia: IDR2,500,000
United Kingdom: GBP135
Hong Kong: HKD1,260
South Korea: KRW215,000
Malaysia: MYR740
Philippines: PHP9,200
Singapore:  SGD220
Taiwan: TWD5,000
Rest of the world: USD160

For orders under the shipping threshold, the following shipping costs apply:
United States: USD30
Australia: AUD45
Canada: CAD40
Indonesia: IDR460,000
United Kingdom: GBP25
Hong Kong: HKD160
South Korea: KRW27,000
Malaysia: MYR100
Philippines: PHP1,200
Singapore: SGD30
Taiwan: TWD630
Rest of the world: USD30
 
We use world-class courier companies like EMS, FedEx and DHL to ship products.
Our customers typically receive their orders within 4-6 days of shipping. For more detailed estimated shipping days, please refer to the table below.

Area/Region Estimated Shipping Days
Most East Asian countries and North America 4-5 days 
Rest of World 5-6 days

*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.

We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.

For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at ace@lingble.com. You can also chat with us live or leave us your email and a message in the “Chat with us” button found at the bottom left-hand side of the page.

Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request for additional information or fees. We will do our best to assist you with any customs issues. Just reach out to us! For more information please refer to our Terms & Conditions.
 
We regret to inform our customers that ACE.,Co.Ltd. is unable to ship to the locations below at this time.

  • Afghanistan
  • Belarus
  • Congo
  • Crimea
  • Cuba
  • Iran
  • Iraq
  • Japan 
  • Lebanon
  • Liberia
  • Libya
  • Moldova
  • North Korea
  • Russia
  • Somalia
  • Sudan/South Sudan
  • Syria
  • Tajikistan
  • Yemen
  • Zimbabwe